- Human resources professionals.
- Managers and Supervisors.
- Team leaders.
- Business owners.
- Anyone involved in employee performance and incapacity management.
Participants attending will be equipped to:
- Distinguish between employee misconduct and incapacity.
- Design and implement effective performance counselling processes.
- Differentiate between poor performance, incapacity, and illness/injury-based incapacity.
- Communicate effectively and problem-solve.
- Avoid potential legal costs.
The course covers the knowledge topics noted below, contextualised within the applicable SA law. The content is delivered and supported with practical discussion exercises and case studies.
Participants exit the course with Affinity People Development (APD) GO TO cards which form part of the company’s Management Series Toolkit. The cards are easy reference documents designed as call to action tools.
Course Topics.
- Employee misconduct and incapacity and distinguishing between the two.
- How to deal with poor performance, incapacity, and illness/injury-based incapacity.
- Performance counselling processes.
- Illness and injury counselling processes.
- Applying effective communication and problem-solving to employee relations.
- Assessment of dismissal as a response when objectives are not met.
Courses are offered as both public courses and inhouse where requested.
Choose the format that suits you best.
- Online: Two sessions of 3.5 hours each.
- Face-to-face: One day session.
- Customised delivery options are available to corporates.
